Make threats, but be careful.
There are two threats you NEVER want to make.

Regardless of what lies the seller told you, don't ever make one of these two threats. I've even seen attorneys do it and it costs their client dearly. Don't let it happen to you.

Number 1, never threaten to file criminal charges. It is ILLEGAL to threat criminal charges to settle a civil matter. Even though the Seller may have committed acts that are criminal, (violation of many of the Franchise or Business Opportunity laws is a criminal action) you can’t say, Give me a refund or else I will report your criminal acts to the proper authorities. If you do this you could find yourself in serious trouble. You might have to forget about any refund just to keep the Seller from reporting you.

Of course, you could hint by letting the seller know that you know that he has committed criminal acts, but be VERY careful in this area.

Number 2, never say, “I have several other people watching the outcome of this.” I’ve even seen attorneys make this mistake. Think about it. What you are telling the Seller is that if he gives you a refund, he will probably have 10 or 100 more people demanding a refund.

I know of one company that spent over $30,000 and tied everything up in court for two years rather than give an $8,000 refund, all because an attorney made the above statement.

The proper way to handle this is to do the opposite. Tell the Seller that when you get your refund, you will never disclose it to anyone. In fact, you will agree to say that the Seller is a very reputable company and that when differences arise; things are resolved in a fair and equitable manner.

You could even give the Seller a good recommendation because, after all, they did do the right thing as far as you are concerned.